Field Service Coordinator
Green Cubes Technology Corporation Green Cubes Technology Corporation Kokomo, IN Kokomo, IN Full-time Full-time $20 - $25 an hour $20 - $25 an hour 20 hours ago 20 hours ago 20 hours ago Job Overview:
Coordinate, plan, schedule and monitor the field service activities for the organization.
Provide support and guidance to field service personnel who perform services including installation, maintenance and repair.
Ensure field services are effective and customer's requirements are met by dispatching the necessary field service personnel, resources and tools.
Job
Responsibilities:
Assist in scheduling preventative maintenance, installations, and emergency calls while prioritizing the work as appropriate on any given day.
Assist in creating and maintaining accurate documentation of all field service and Return Material Authorization jobs.
Provide customer service support to internal and external customers of scheduled projects.
Process invoices for preventative maintenance and service calls.
Track, monitor and close service cases and warranty work.
Track costs of time, travel, materials, and other cost factors for projects and generate reports and project status to management.
Assist in coordinating travel arrangements for technicians and other field service personnel.
Review scope of work and quotes for field service work.
Request materials needed for field service projects and ensure receipt of materials.
Schedule and coordinate Return Material Authorization request forms for batteries requiring in house repair.
Perform additional duties as requested.
Skills/Requirements:
1-3 years of project management or related field experience.
Strong organizational skills.
Confident personality to properly negotiate with outside organization contacts, such as installers and general contractors.
Experience working with manufacturing-based technology, processes and principles, is preferred.
Good judgment and ability to work with others at all levels.
Strong computer skills including the use of Word, Excel, Power Point.
Excellent communication skills with ability to communicate with all levels of employees, vendors, customers, and other department managers and personnel.
Ability to handle multiple projects and assignments simultaneously Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Kokomo, IN 46902:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Please describe your Excel experience and level of confidence working with complex Excel spreadsheets.
What rate of pay are you looking for?
Experience:
Customer service:
2 years (Preferred) Project Management:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Coordinate, plan, schedule and monitor the field service activities for the organization.
Provide support and guidance to field service personnel who perform services including installation, maintenance and repair.
Ensure field services are effective and customer's requirements are met by dispatching the necessary field service personnel, resources and tools.
Job
Responsibilities:
Assist in scheduling preventative maintenance, installations, and emergency calls while prioritizing the work as appropriate on any given day.
Assist in creating and maintaining accurate documentation of all field service and Return Material Authorization jobs.
Provide customer service support to internal and external customers of scheduled projects.
Process invoices for preventative maintenance and service calls.
Track, monitor and close service cases and warranty work.
Track costs of time, travel, materials, and other cost factors for projects and generate reports and project status to management.
Assist in coordinating travel arrangements for technicians and other field service personnel.
Review scope of work and quotes for field service work.
Request materials needed for field service projects and ensure receipt of materials.
Schedule and coordinate Return Material Authorization request forms for batteries requiring in house repair.
Perform additional duties as requested.
Skills/Requirements:
1-3 years of project management or related field experience.
Strong organizational skills.
Confident personality to properly negotiate with outside organization contacts, such as installers and general contractors.
Experience working with manufacturing-based technology, processes and principles, is preferred.
Good judgment and ability to work with others at all levels.
Strong computer skills including the use of Word, Excel, Power Point.
Excellent communication skills with ability to communicate with all levels of employees, vendors, customers, and other department managers and personnel.
Ability to handle multiple projects and assignments simultaneously Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Kokomo, IN 46902:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Please describe your Excel experience and level of confidence working with complex Excel spreadsheets.
What rate of pay are you looking for?
Experience:
Customer service:
2 years (Preferred) Project Management:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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